Q. When can I start using my Loyalty Program membership?
A. Your membership is effective immediately.
Q. What information is required to sign up?
A. Simply fill out our enrollment form and include your e-mail address, credit card, full name, address, phone number and date of birth. Credit Card must be on file for monthly payments. However, treatment may be paid with cash/checks.
Q. What forms of’ payment are accepted?
A. For your convenience, we accept all forms of credit cards including Visa, MC, Discover, American Express, checks and cash.
Q. How do I schedule my preventive care (exam/cleaning/digital x-rays)?
A. Simply call our office and set-up an appointment for yourself and/or your family members.
Q. How can I use my Member Exclusive discount for restorative (fillings, crowns, etc.), elective or cosmetic treatment?
A. Simply schedule an appointment with our office and be sure to tell us you’re a member. When you arrive, we’ll make sure your membership is “current” and you will be eligible for instant savings off our regular fees.
Q. How do I know if need the PerioCare Program?
A. If you’re a current patient, please contact us to confirm “you receive PM care”. If you are a new patient, we will make a determination after your initial exam.
Q. What happens it i miss an appointment?
A. It will be your responsibility to reschedule. Please see our office policy regarding no shows and last minute cancellations.
Q. Can I transfer my membership to another dentist?
A. Your Unique Dental Plan membership is only with the office of Dr. Robert Utberg and is non-transferrable.
Q. How do I nay for treatment?
A. All payments are made directly to our dental office and are due at the time of service.
Q. Can i prepay my membership fees?
Q. How do cancel my membership?
A. Complete and sign our membership cancellation form.
Q. If i cancel, can i get a refund on my membership?
A. No. Refunds will not be provided for dues paid under any circumstances, including failure to schedule and maintain appointments or moving to another area.